At CCStorage, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Software-as-a-Service (SAAS) platform tailored for the self-storage industry. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect
1.1 Personal Information
We may collect personal information about you that you voluntarily provide to us when you sign up for our SAAS platform or use our services. This information may include:
- Your name, address, email address, phone number, and other contact details.
- Payment information is gathered directly through our integrated Payment Facilitator (PAYFac) and we do not gather or store payment information or card data.
1.2 Usage and Log Data
When you access or use our SAAS platform, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other usage data. We use this information for system administration, troubleshooting, and to improve the performance and security of our platform.
2. Use of Collected Information
2.1 Provision of Services
We use the personal information we collect to provide, personalize, and improve our SAAS platform and services to meet your specific needs. This includes responding to your inquiries and providing customer support.
2.2 Communications
We may use your personal information to communicate with you about our services, including updates, notifications, and administrative messages. We may also send you marketing communications if you have provided your consent. You can opt out of receiving marketing communications at any time by following the instructions in the communication or by contacting us directly.
2.3 Aggregated Data
We may aggregate and anonymize your personal information for statistical and analytical purposes. Aggregated data does not personally identify you and may be used for any lawful purpose.
3. Sharing of Personal Information
3.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our business and providing our services. These service providers are authorized to use your personal information only as necessary to perform services on our behalf and are obligated to maintain the confidentiality and security of your information.
3.2 Compliance with Laws and Legal Requests
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.
4. Data Security
We implement reasonable security measures to protect the personal information we collect and maintain. However, no data transmission or storage system is completely secure. We cannot guarantee the security of your personal information and disclaim any liability arising from unauthorized access to or use of your information.
5. Your Rights and Choices
5.1 Access and Update
You have the right to access and update your personal information stored in our systems. You may review, correct, or delete your information by contacting us using the information provided at the end of this Privacy Policy.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other reasonable means. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:
CCStorage, LLC
117 Olde Farm Office Rd, Hollidaysburg, PA 16648
sales@ccstorage.com
By using our SAAS platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.